State Farm® Insurance Agent Ed Ibanez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Oliver Ellerkamp
June 30, 2026
"I dealt with Marco, Ed's son. He's a very responsive and detailed person who follows up with people, even after they're left to go to another provider. I admire that about him."
"Hi Oliver — thank you so much for the 5-star review! We’re really glad to hear that Marco was responsive, detailed, and that he followed up even after you’d gone to another provider. We truly appreciate your kind words and your trust in us for your vehicle insurance.
"
Brenda Thomas
June 9, 2026
"The staff at Ed's office are always very friendly and quick to respond for service needs. Highly recommend their services."
"Brenda, Thank you so much for the wonderful review. We’re so glad to hear that our office is always friendly and responsive—your recommendation means a lot to us. We appreciate your trust and look forward to serving you again!"
Kathryn South
May 11, 2026
"Vanessa is a complete joy to work with! She made everything easy and made sure that I had the right amount of coverage for my townhouse. It has been woefully under insured.
Thank you!"
"Thank you so much for your 5-star review! We’re thrilled to hear that Vanessa made everything easy and helped ensure your townhouse had the right amount of coverage—especially after discovering it had been underinsured. We truly appreciate your trust and are grateful you took the time to share your experience!"
joe b
April 30, 2026
"I love working with Jassy at State Farm. She is always pleasant to work with and always gets me information I ask for quickly and efficiently. She even called me today to tell me my auto insurance dropped in price annually! What! Someone calling with good news! That is so great. 😄"
"So happy that you feel that way about our office. Vanessa is great! We love referrals, feel free to do that and we will make sure we send you a gift card!"
Scott Nigro
April 30, 2026
"Jassy is great, always responds in a timely manner and follows up with an email"
"Scott, thank you for the nice review. Jassy is a great asset to our Team"
Sonya Daigle
April 3, 2026
"I have been with State Farm Insurance for several years now. I have had the BEST customer service experience with Vanessa. She has ALWAYS followed up on any questions I have had regarding my policies with State Farm. She always makes sure I have all discounts available for my family. Her cheery attitude always make me feel like no question is too big or too small. She has made a professional and friendly relationship with me and it is so nice to have that with a large company like State Farm. I personally feel it should be “Vanessa from State Farm,” and not Jake! 😂. She should be recruited for the commercials! Cause with me it’s Vanessa from State Farm all the way! Sonya Daigle"
"Sonya, that is so kind of you. I will make sure that Vanessa knows what a great job she is doing. I like your idea: "Vanessa from State Farm"! I will reach out to Corporate Marketing and pitch it, that would be awesome! "
Paul Gowell
September 30, 2025
"I had trouble paying our auto insurance over the weekend and sent an email to Ed's office. Jassy contacted me immediately. We've been with Ed for many years and they are always great. They are what makes State Farm one of the best. Thank you Jassy."
"Thank you for sharing your experience! We're so glad Jassy was able to assist you promptly and that Ed’s team continues to provide the outstanding service you’ve come to rely on. Your loyalty means a lot to us, and we’re proud to be part of your insurance journey with State Farm!"
Scott Richardson
September 12, 2025
"Great communication. Clear, understanding, polite, professional, customer service five star all the way thanks Kassy. 🤩✅🤩"
"Thank you for the fantastic review! We're so glad to hear that Jassy provided clear, polite, and professional service. Your kind words mean a lot to us, and we look forward to continuing to serve you with five-star customer care! 🤩✅"
Roxana Proulx
September 10, 2025
"this agency has been amazingly helpful and supportive during my auto claim experience!! I will not hesitate to use them at any time in the future !"
"Thank you so much for your kind words! We're thrilled to hear that our team was helpful and supportive throughout your auto claim experience. We truly appreciate your trust and look forward to assisting you with your vehicle insurance needs anytime in the future!"
CJ McMahon
August 29, 2025
"Best in the business. Great people who actually care about you and your families needs."
"Thank you for your wonderful feedback! We're proud to have a team that truly cares about our clients and their families. It means a lot to know our efforts are making a difference. We're here for you whenever you need us!"
Chris Batista
August 28, 2025
"Highly recommend!!"
"Thank you so much for the high recommendation! We truly appreciate your support and look forward to continuing to serve you. If you ever need anything, don’t hesitate to reach out!"
Rob M
August 21, 2025
"I cannot say enough wonderful things about Vanessa at Ed's office. She is so friendly, SO FAST with executing my requests and honestly... so compassionate! She feels like a member of our family at this point and I've have since switched all of our insurance policies over to her because of our interactions together. I'm also trying desperately to get her more business from my family, as that is a true testament to how much I trust her, ha! Ed, take care of this woman, she is an asset to your organization. Thank you x 1,000,000 Vanessa!"
"Thank you so much for your incredibly kind and heartfelt review! We’re thrilled to hear that Vanessa has made such a positive impact and earned your trust and loyalty. She truly is a valued member of our team, and your words mean the world to both her and all of us at Ed’s office. We’re grateful for your continued support and for recommending us to your family—that’s the highest compliment we could receive. We’ll be sure to pass along your wonderful message to Vanessa. Thank you again for choosing us and for being such an important part of our community!"
Cindy Faro
August 20, 2025
"This office is the absolute best! There is never a moment when Vanessa doesn't have the answer to my questions! Quick response and always so helpful! Highly recommend!"
"Thank you so much for your fantastic review! We’re delighted to hear that Vanessa consistently provides quick, helpful responses and is able to answer all your questions. Your recommendation means a great deal to us, and we’re grateful to have you as part of our community. We’ll be sure to share your kind words with Vanessa—she’ll be thrilled! Thanks again for your support!"
Sy F
July 21, 2025
"Amazing customer service all it takes is one call and my problems are solved"
"Thank you Sy, we appreciate you taking the time to leave us a 5 Star Google review"
Matthew Shea
July 16, 2025
"Always very well taken care of at the drop of hat from this group, very much appreciate them."
"Thank you for taking the time to leave a 5 Start review. We appreciate you as well"
Jeannine Riley
July 12, 2025
"Ed's staff is wonderful and Vanessa is always prompt, courteous and knowledgeable. We are long-time State Farm customers and their office is simply the best!"
"Jeannine, thank you so much for your wonderful review. Loooking forward to working with you for many years to come."
Casey Schehl
July 9, 2025
"Always a pleasure working with Ed and the team"
"Thank you Casey, we feel the same way about you and Molly. We appreciate you taking the time to leave us a review"
David Jr Hatch
July 1, 2025
"Unbelievable customer service always looking out for their customers!"
"Thank you David for your kind words. Always here for you!"
Natali Williams
June 23, 2025
"This team is consistently warm, responsive, and dedicated to delivering exceptional client service. Truly a pleasure to work with."
"Thanks Natali, we appreciate you taking the time to recognize our efforts. looking to many years of working together"
Kim Dykeman
June 20, 2025
"Great coverage and I got such a good rate!! The company genuinely cares and is supportive and diligent when you need them! Couldn't be happier with my policy and service!"
"Thank you Kim for the kind words; we take our job very seriously and we are always looking to match the best prices with the best coverages. "
David Fields
June 14, 2025
"Been with these guys a few years. Have been ez to work with and very prompt answers if I have a question."
"We appreciate you taking the time to leave us a nice review. We are here when you need us"
Jamie Vozella
June 9, 2025
"I lost my debit card that was attached to my autopay and I couldn't change it on the app. The rep was super nice and helpful and made the process simple and easy. Im a State Farm customer for life because the customer service is outstanding. Thank you for everything. I was on vacation when I got the text my autopay didn't go through and panicked. But the rep was amazing. Give her a raise!"
"Thank you for your review. I am glad we could get that issue resolved for you quickly and efficiently. Raise on its way! Jassie is great!"
Richard Drinkwater
May 23, 2025
"If I could give more than 5 stars, I would. State Farm and their team have been nothing but exceptional. Between Vanessa, and Jassy, I always get above and beyond customer service!! They always exceed my expectations and are very dependable. Highly recommend!!"
"Thanks for the kind words, Richard! We’re happy to hear Kristin was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Christine Dentremont
May 23, 2025
"The staff at Ed's office is amazing! Always responsive in a very timely manner and help keep our documents on track!"
"Thank you, Christine! We appreciate you taking the time to recognize our efforts. We value your business!
"
melissa Mace
February 15, 2024
"Great communication and staff"
"Melissa, Thank you so much for taking the time to leave us a 5-star review on Google! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with us."