State Farm® Insurance Agent Ed Ibanez

"Ed and his staff are simply 5-star fabulous! With every interaction they were very responsive and I could trust necessary changes to my account were done immediately. They return calls within the hour, they return e-mails within the hour, and I can tell they truly care and value their customers. Thank you to Ed and staff for a great experience with State Farm."

"Worked closely with Vanessa at the Salem office for a new business insurance quote. She was very helpful, knowledgeable and friendly. I have been with Ed for over 3 years for my homeowners as well as auto. Some of the fairest rates saving me hundreds but also best customer service as well"

"I can’t say enough about our customer experience with State Farm. Last year our home was struck by lightning, causing a fire. We were out of our home for 7months while we rebuilt and repaired. State Farm covered everything. We have multiple policies with them. I see Kristin Nelson getting a few shout outs on here and between her and Vanessa, our questions and calls are answered and returned promptly and the costs for our policies is very reasonable. Highly recommend!"

"We would like to thank Kristen Nelson for all her professionalism and expertise in the handling of our recent change to State Farm. She made us feel confident and comfortable in this decision. We recently had an unpleasant experience with another insurance provider. We highly recommend her for any insurance needs. We look forward to continuing working with her. Thank you Kristen for all your help... Kelly & Sandra Demers"

"I did a thorough search for home, auto, umbrella insurance options this year and found Kristin Nelson to be courteous, professional and responsive. I signed on with them for the current year. They sent me a small red Ibanez guitar keychain -- just like my own guitar!"

"I was in search of home and auto insurance and was about to "settle", (and pay way more than I should have), but then said, "I'll try State Farm." I am really glad I did. The quotes were the best around but more importantly was the service I received from State Farm Rep "Kristin Nelson". I'm talking fantastic one on one service. Everytime I needed some information, I would receive it from Kristin promptly. Not being passed around from one rep to another is a huge plus. I'm very happy to be with Kristin and State Farm. I even told my daughter not to go with who she was going to go with for her auto insurance and let Kristin talk to her. Now, she will be State Farm as well."

"I spoke to Luke Ramsay over the phone a day or two ago and I could not be happier with the service I received. He was very professional and informative about my needs, clearly and respectfully giving me different options and paths to take with my insurance. Luke is exactly the type of employee companies like State Farm need and if you're lucky enough to speak to Luke, you will be nothing but pleased with his enthusiasm and knowledge!"